What our clients had to say

Note: Although our clients write directly to our agents and thank them personally for their exceptional level of service, we withhold the agent names because each of our agents get many testimonials from clients so the management recognizes this as a team effort and do not want future clients reading these testimonials to only want to deal with one particular agent.

Terry and Jodi wrote:

We just wanted to let you know, Jodi and I had a great time in Mexico.
You were right about the Paradisus Riviera Cancun. The place was beautiful, service was excellent, and would recommend to anyone. Thanks for your help in setting this up for us.  We are thinking of going back, or try the Paradisus in Dominican Republic next year, we would probably like to go the same time next May.

Thanks again!

Benny McDaniel wrote:

Cancun All Inclusive,

Excellence Riviera is a fantastic resort.

We enjoyed it all and the service was wonderful and we have no complaints.

Again, we had a ball!
Oh, did we hate to leave.........................

Kelly Newton wrote:

My experience with cancunallinclusive.com was wonderful! I received a prompt reply to my original inquiry and was provided with direct, personal contact with a travel agent throughout the booking process. The agent was a huge help and my vacation would not have been possible without her or cancunallinclusive.com! She helped me select the perfect hotel based on my needs and interests. The reservation process was simple and organized, despite the fact that it included 12 travelers arriving from 5 different locations. No detail was overlooked and the trip went off without a hitch! We had an amazing time in Playa del Carmen at the Royal in Playa del Carmen and look forward to returning in the future. Thank you cancunallinclusive.com! I look forward to traveling with you again soon!!

Eva (Rink) Mather wrote:

Hi Cancunallinclusive.com,

I know it has been way too many months, but I've been meaning to write and tell you what a wonderful wedding vacation we had!! We had absolutely wonderful weather, the most beautiful wedding ever (in my unbiased opinion :) and we LOVED the Gran Bahia Principe Tulum!!! It was an amazing bargain, the food was good, staff was SO friendly (especially loved Jazmin!) - everyone had the best time!!

The location on the site was perfect - We would all typically gather at the 24 hour snack bar at all hours and eat and drink, and eat and drink some more! I loved it, loved it, loved it!!! I wish that I was still there as a matter of fact!! Thank you so much for everything that you did to make it such a wonderful vacation!! I don't think that I would have found the place without you (there were so many places to choose from!) and the stay was so smooth that I don't think it could have been any better!!

Thank you so much for helping making our destination wedding vacation so wonderful!!

Betsy Lewis wrote:

Hi cancun-all-inclusive.com

I was looking for a hotel and prices for Playa Del Carmen and Rivera Maya on the internet when I found www.cancunallinclusive.com. I looked at pictures and decided to ask for more information on the Barceló Maya Resort. The agent emailed me back with prices for when I wanted to stay and airfare within an hour of when I sent my request. I had contacted other hotels requesting information too, but because of Agent's fast response and how beautiful the Barceló looked, I chose to work with her to book my vacation.

The Agent was EXTREMELY helpful! I emailed her pretty much everyday for a couple weeks with a new question. She would respond immediately with an answer. She was able to email me the documents I needed so I could fill out and fax back to her. I booked my flights, hotel, hotel transfer and insurance all through her.

My friend and I arrived at the Barceló in style. We were greeted at the Cancun airport with a personal sign with my name saying Welcome! We were then expecting to be put on a bus with other people and travel to our hotel. Instead we were put in a luxury SUV- just the two of us. (This doesn't happen to everyone, it depends on how many people arrive on the flights)

The hotel was as beautiful as the pictures looked. It was VERY clean! That is one thing I will always remember about this hotel- the staff takes excellent care of their hotel. The staff was also the nicest group of people I've ever encountered when traveling. Everyone said Hola as you passed by. There are a lot of things to do at this hotel. If you are single, married, have kids, elderly- this place is for you. We went May 20-May 27, 2006. It was past spring break time so I am not sure what it's like in April or beginning of May, but the time frame we went was great. There were a lot of people at the hotel (there are 4 hotels all together) but there was never any problem getting a chair by the pool or the beach. We stayed at the Barceló Maya Beach with a fantastic view of the ocean/pool.

The rooms were really nice. They are a pretty good size room with a ceiling fan, large bathroom, plenty of space for your clothes and a safe. The staff fills your refrigerator daily with water, pop etc. As soon as you open your patio door, the air will turn off. Which I liked because sometimes it can get a little chilly in your room with the AC on so it was just easier to open the door instead of switching off the air.

The pools and beach were great! The beach is secluded and is very clean. There are volleyball nets, basketball courts and tennis courts. The staff also does water aerobics and teach dance lessons. There are several theaters to go sit and watch a show. We saw a few shows there and they were very entertaining. There is a Disco as well- that was tons of fun. They play a lot of good dance music and are usually open pretty late. We were lucky enough to make friends with a security guard who would drive us back to our room in the golf cart after the disco closed!

The food there was very good. I recommend the Steakhouse! Staff and food was excellent!

The one and only negative thing I will say about my trip is not about the hotel but the weather! It was mostly cloudy/overcast. Don't be fooled though- you can still get sunburned!

I will definitely stay at any of the Barceló hotels in Rivera Maya again. I recommend these hotels to anyone that is looking for a fantastic vacation! Be sure to book your trip through All Inclusive World d/b/a cancunallinclusive.com!

Nicolle wrote: (last name withheld)

Hi Cancunallinclusive.com,

Thank you for recommending the Grand Coco Bay. We had a wonderful time. Cancun All Inclusive will definitely be our choice for our next trip to the Cancun area. I have to admit I was nervous booking online, especially from Canada. Your assurance, great service and quick replies made me feel confident about our booking choice. Your on site representatives, Royale Tours, were superior. Hats off to that company. The minute we got off the airplane till the time we were brought back for our return flight they were there and very accessible. It sure was nice to see our names when we got off the plane and shuttled right away to the hotel. We used them for our day trip to Xel-Ha (great recommendation) and we did not wait in any lines showed, they showed us the inside tips to get around and once again back to
pick us up and literally carried two tired kids for the ride home. Thanks
again. We'll be in touch for our next trip next year.
Sincerely,

Nicolle

Please let your representative at Royale Tours know how happy we were with their service. Also, Melina at Grand Coco Bay, I have yet to email the hotel and thank them. It's hard to get back to reality!!

Kim Davidson wrote:

Cancun All Inclusive,

Just a note to let you know that we made it back safely from Mexico!  Melissa and I had a wonderful time there! Wish we could have stayed longer just to keep absorbing the warmth, humidity, and gulf breeze.

We stayed at the Bahia Principe Tulum all-inclusive resort about 1 hr south of Cancun on the "foot" of Mexico (the Yucatan Peninsula)~ it's actually all jungle (or "yungle" as the Mexicans call it).  We avoided Cancun so we wouldn't get caught up in the spring break crowd, and if you knew Melissa and I, you'd probably agree that we didn't think we'd mesh with the big partiers in Cancun.

We loved the food there.  As far as activities, we snorkeled at our resort (free) and at Xel-ha, an inlet from the gulf where many fish live (not free).  We visited the  Mayan ruins at Tulum, which was impressive.   We also scuba dived, if you can believe that.  At the resort, we got to have a quick free scuba lesson in the pool, then we scheduled ourselves to risk our lives doing the real thing in the gulf (had more extensive class and training in the pool prior to the real thing).  I'll have to tell you about that experience sometime.  When we think back on it, we would probably do it again because it is such a different world on the ocean floor-- very peaceful and beautiful--something you can't experience without getting down there and swimming alongside the fish.  We also went shopping in Playa del Carmen (about 30 min. north of the resort).  The weather was beautiful--sunny and in the 80's-90's while we were there for 5 days--we couldn't have asked for better weather.

It's hard to put into words the experience we had, but we would love to go back to the Bahia Principe Tulum  anytime and recommend everyone experience the Mayan Riviera at some time. Thank you for all of your help planning our trip!

Betty Thompson wrote:

We could not possibly have asked for a nicer family vacation. The Barceló Maya Colonial was everything we hoped for and then some. The rooms were wonderful with just a couple of slight glitches - nothing we couldn't handle. We enjoyed the soft colors used in the decor, very restful. The staff was always kind and courteous, working so hard to make our stay pleasant. The food was excellent, and we certainly enjoyed having air conditioned buffet dining rooms.

The kiddies pool was delightful with the butterfly and frog slides, etc. Kids Club was great. There was something for everyone, and, in one week, we were unable to do everything at the resort.

We certainly hope to be able to return in a few years.

Thank you for all that you did to provide a week full of wonderful memories for our family.

Rob O'Rear wrote:

We had SUCH a fabulous experience at the Barceló Maya Beach resort!

We thought the food was just fine, and everyone tried so hard to be accommodating!  We only left the resort on two occasions, and had a great time at Tulum and at the ATV Adventures (HIGHLY recommended for families!).  The breeze was a little "stronger-than-normal", which made for semi-murky snorkeling, but our boys absolutely LOVED the two large swimming pools!

All in all, it was a WONDERFUL trip! Thank you so much for making it all happen!

Rob and Alev Mitchell wrote:

Hi Cancun All Inclusive,

We just wanted to write to you and let you know how much we appreciated your help with booking our honeymoon. We had an amazing time at the Aventura Spa Palace and are looking forward to going back next year with our family and friends. From the second we landed in Mexico we were treated like Queen and King. The shuttle service and driver were amazing (he even stopped at a gas station for us to grab a couple of beers on our way to the resort). The Resort was breath taking and the service was 5 star level. We absolutely have nothing negative to say about our trip.

Thank you so much for your help and expertise; we look forward to booking our future trips with you...
 

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