Frequently Asked
Wedding Questions
Q. Who are the wedding coordinators and what do they do?
A. The wedding coordinators are
in charge of booking your wedding date, assisting you before,
during and after the wedding ceremony.
Q. How do I book a wedding date?
A. You should ask for a
date and check for availability with the coordinators. As
soon as a date has been placed ON HOLD, you have maximum 2 months
to confirm. In order to confirm the date, the wedding
coordinator must receive written proof of your reservations (tour
operator manifest) from your agent at Cancun All-Inclusive.com.
Q. What is the tour operator manifest?
A. The tour operator
manifest is a document from Cancun All-Inclusive.com which states
the details of your room reservations.
Q. When do I have to pick the wedding package?
A. You should pick your
wedding package at the same time you are booking your wedding
date.
Q. Where is the wedding located?
A. All of our weddings are
held on the lovely beach at the Barcelo Maya Beach Resort.
The location will be confirmed once you meet with the wedding
coordinator. The ceremony set up is on the sand with a table
for the judge, one for the cake and one for the audio equipment
(CD player, microphone and speakers). The guests will have
chairs with white covers and bows. (As your wedding
coordinator to send you pictures of the set-up by email).
Q. How and when do I meet with the wedding coordinator?
A. The wedding coordinator
will let you know when and where to meet her before you arrive at
the hotel. You will also receive a letter when you check in
that will give you all of the indications you must follow.
Q. How and when do I pay for the wedding?
A. The wedding package and
extras should be paid here after you meet with the wedding
coordinator. You will go with the wedding coordinator to the
front desk where you can pay by cash*, traveler's checks, Visa,
MasterCard or American Express. Discover card is NOT
accepted in Mexico.
*There are some services that
you are required to pay cash for and those services are: Judge's
transportation fee ($40.00 USD), beauty salon & spa services (see
salon & spa for prices) and blood tests ($135 USD).
Q. What are the extra costs involved if you have more
than the number of people included in the wedding package?
What if your guest is staying at another resort?
A. The wedding packages
include a certain number of people staying at the hotel. If
there are extra guests, you are required to pay the extra charge
for food and beverage for the wedding reception.
For wedding guests not staying
at the Barcelo Maya Beach Resort a day pass is required to attend.
The day pass for each person is $77.00 USD for adult and $39 USD
per child (under 12) and they would also have to pay for the
wedding dinner costs. Children under 12 are no extra cost
when ordering from the Children's menu. If you would like to
order a meal from the adult menu for a child, there would be a
charge of the adult rate.
**Please check with the wedding
coordinator for the cost of optional upgrades and prices.
Please remember that all of the prices are subject to change
without notice.
Q. Can I pick the ceremony time?
A. The ceremony dates and
times exclusively depend on the availability of the City Hall
Judges (there are no legal weddings on holidays or Sundays).
The judge performs the ceremony
in Spanish, there will be a wedding coordinator that will
translate the ceremony into English.
Q. How many days before the wedding must I arrive at the
hotel?
A. You should arrive at
least 4 business days prior to the wedding date. (Monday -
Friday) (Saturday, Sunday and Mexican Holidays do not count).
Your four witnesses must arrive in the same time frame as the
bride and groom in order to complete the necessary paperwork.
Q. What documentation should I have?
A. The only paperwork that
you need to bring is your passports and tourist visa cards (given
to you on the airplane). Your witnesses must bring the same
documents. Only if the bride has been married before,
she would have to bring a certified copy of her Birth
Certificates, translated and legalized (see below)
- Valid Passports (Bride &
Groom & Witnesses) REQUIRED
- Tourist Visa Cards (Bride &
Groom & Witnesses)
- Blood Tests (Name, Blood
Type, Syphilis & HIV). The Blood tests must be done in
Mexico from a specific Governmental Laboratory. An
appointment will be set with them to come to the Resort and take
the blood sample. The payment for this test is done
directly and in CASH only.
- **Tourist Visas must be
filled accordingly to the official document you will present
- HIV is a cause of impediment
to get married
- If the bride is divorced in
Canada and her passport has her former married name
(ex-husband's last name) then she needs to bring a separate and
original birth certificate certified by the Mexican Consulate
and translated into Spanish as well as the certification and her
Tourist Card MUST be filled according to the Birth Certificate.
- If the bride is divorced in
the USA or UK and her passport has her former married name
(ex-husband's last name) then she needs to bring a separate and
original birth certificate certified through and APOSTILLE SEAL
by the Secretary of State and translated into Spanish as well as
the Apostille and her Tourist Card MUST be filled according to
the Birth Certificate.
- The Marriage is legal in
Mexico. We offer the Apostille seal on the Marriage
document (to be sent out 3-4 months after the wedding ceremony)
which is required in order to legalize the marriage in your
country.
Q. When and where do I have my blood tests done?
A. The doctor will go to
your room for the blood samples and will collect the fee of $135
USD in cash per couple.
Q. When do we pick our flowers?
A. You will pick your
wedding flowers when you meet with the coordinator upon arrival to
the hotel.
Q. When do we pick our menu?
A. The wedding
coordinators will send you the menu options, you should pick one
set menu for all of your group (pick one first course, soup, main
course and desert). As soon as you have decided on your
choices please send it to us.
The Sea Breeze package includes
dinner in a banquet room that will be assigned by the wedding
coordinator depending on how many persons will be attending.
The menu choices for this package are offered from our specialty
restaurant menu.
The Under the Stars package
includes a private dinner on the beach with a special Gala Dinner
made only for this occasion, you can choose between four menu
choices. The dinner is candle lit and with torches.
The dinner includes fruit
centerpieces, if you would like to change to a flower centerpiece,
there would be an extra cost.
Q. How can we arrange for pictures and video?
A. We send the list of
weddings each month to the Photo Shop and they are already
scheduled to do all wedding photographs. All you have to do
is re-confirm with them when you arrive (Photo shop is located in
the Caribe lobby).
The Photo Shop has three
available packages (all including an album) as follows:
- Package 1: 36 photographs
$198 USD
- Package 2: 60 photographs
$330 USD
- Package 3: 80 photographs
$440 USD
The Photo Shop has four
available video packages as follows:
- Package 1: 40 minute DVD $295
USD
- Package 2: 65 minute DVD $360
USD
- Package 3: 85 minute DVD $489
USD
- Package 4: 125 minute DVD
$595 USD
The Photo Shop accepts payment
in cash, Visa or MasterCard and payment is taken after you see the
pictures. For more information on the Photo Shop information
and reservations, please email the following:
photocaribbean@hotmail.com.
*External photographers are not allowed
**Prices are subject to change without notice. Please
check with the wedding coordinator for up-to-date pricing and
information.
Q. How do I make Beauty Salon appointments?
A. Upon arrival you should
go directly to the Beauty Salon by the Gymnasium and make your
appointments directly. Please remember that the day of your
hair appointment you should go with your hair washed and dried.
You should pay for these services in cash.
Q. What happens if it rains?
A. We will let you know
that a back up will be used the day of our meeting with you.
The backup will be used if the day is rainy or if it looks like it
will rain. The final decision is made by the hotel and is
not negotiable. The change will be informed to you within 12
hours prior to the wedding.
The change is made to ensure the
service that you deserve for your special day. We always
want you to have the best and make your experience stress free.
Q. What color linens are available for the tables and
chairs?
A. You can choose from
white, dark blue or red.
Q. What are the available flavors for the wedding cake?
A. You can pick from
chocolate, vanilla, strawberry, coconut and pineapple
Q. Can we pick the musicians?
A. The live music that is
played for the ceremony can be a Mexican quartet or Keyboard and
Bass. It is subject to availability.
If you have any special live
music you want for your ceremony you can bring a CD and we can
play it on the CD player.
Q. On the day of the wedding how do I get to the wedding
site?
A. The groom should be at
the wedding site at least 20 minutes prior to the start of the
ceremony. The bride stays in her room and the wedding
coordinator will pick her up in a golf cart. The bridesmaids
and/or any other person walking down the aisle may wait in the
room with the bride.
Q. Is the marriage document legal in our country?
A. At the moment that you
receive the wedding document it will be legal only in Mexico.
It will be legal in your country as soon as we have the wedding
document legalized with an Apostille Seal or Certificate.
Q. When will I receive the legalized marriage document?
A. You will receive the
marriage document in about 3 or 4 months after your ceremony.
We charge $30 USD apart from the package for this delivery.
The document will be in Spanish if you need it to be translated
you should have it done locally in your county.
ALL PRICES, PACKAGES, AND
REQUIREMENTS ARE SUBJECT TO CHANGE WITHOUT NOTICE
